Privacy Policy

Last Updated: October 1, 2025

GreatLakes1Play ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, greatlakes1play.com (the "Service"). This policy has been created in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We practice data minimization, meaning we only collect personal information that is necessary for the purposes outlined in this policy.

1.1. Information You Provide to Us

• Account Information: When you create a free account, we may collect your email address and a chosen username. We do not require your real name.
• Contact Information: When you contact us through our contact form, we collect your name, email address, and the content of your message so that we can respond to your inquiry.

1.2. Information We Collect Automatically

When you access the Service, we may automatically collect certain non-personally identifiable information, including:

• Log and Usage Data: Information such as your device's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data. We use IP addresses to verify your location (to ensure you are in Canada) and for security purposes, but we do not link them to your personal account information for tracking purposes.
• Cookies: We use session cookies to operate our Service. These are temporary and are deleted when you close your browser. We do not use persistent tracking or advertising cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain our Service: To manage your account, provide access to our free-to-play games, and ensure the platform functions correctly.
• To Respond to Your Inquiries: To use the information from the contact form to provide you with technical support or answer your questions.
• To Improve Our Service: To analyze aggregated and anonymized usage data to understand how our Service is used and how we can improve the user experience.
• To Ensure Security and Compliance: To monitor for and prevent fraudulent or prohibited activity, and to enforce our Terms and Conditions.

We will not sell, rent, or trade your personal information to any third parties for marketing purposes.

3. Data Sharing and Disclosure

We do not share your personal information except in the limited circumstances described below:

• With Your Consent: We may share information if you have given us explicit consent to do so.
• For Legal Reasons: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency in Canada).
• Service Providers: We may employ third-party companies (e.g., hosting providers) to facilitate our Service. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Your Privacy Rights Under PIPEDA

As a Canadian user, you have specific rights regarding your personal information under PIPEDA:

• The Right to Access: You have the right to request copies of your personal information.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Withdraw Consent: You have the right to withdraw your consent to our processing of your data at any time.

To exercise any of these rights, please contact our Privacy Officer at the email address below. We will respond to your request within 30 days.

5. Data Security and Retention

Security: We use administrative, technical, and physical security measures to help protect your personal information. This includes using SSL/TLS encryption for data in transit. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security system is impenetrable.

Retention: We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Account information is retained for as long as your account is active. Information from contact forms is deleted after the inquiry has been resolved.

6. Children's Privacy

Our Service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we can take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our designated Privacy Officer:

Email: privacy@greatlakes1play.com